Richard’s career in IT began long before cyber security became a boardroom priority. In the early 1990s, when computer viruses spread via floppy disks and threats were easier to contain, he was already building and scaling business-critical systems.

As organisations grew from a handful of PCs to full internal networks, Richard found himself working at the sharp end of emerging cyber threats. By the early 2000s, his employer — in partnership with Siemens — was required to work closely with GCHQ to identify and respond to potential vulnerabilities. This experience shaped Richard’s long-term focus on secure, resilient IT systems.

In 2007, Richard worked with Diplomat to develop the UK’s first online booking systems for taxi and private hire vehicles. This included the first national passenger booking apps and fully responsive online booking platforms — systems that demanded reliability, scalability, and strong security from day one.

When the company later secured a major contract with BP, Richard was responsible for designing security features robust enough to protect the real-time location of staff travelling in high-risk regions. Working closely with BP, he ensured systems were fully integrated and met the strict security requirements needed to operate safely in dangerous environments.

Today, through Supportal, Richard delivers secure IT and cyber security solutions for organisations across the UK and internationally. He works with clients who need practical, no-nonsense protection — not buzzwords — and continually monitors emerging threats to ensure systems remain secure, compliant, and future-proof.

Richard regularly writes about cyber security trends and real-world risks facing modern businesses, and is always happy to discuss how organisations can better protect themselves.

👉 Connect with Richard on LinkedIn or get in touch to discuss your cyber security needs.